Frequently Asked Questions

Everything you need to know about your Aqueria beauty experience.

Are Aqueria products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All Aqueria products are 100% cruelty-free and formulated without any animal-derived ingredients.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy for opened products?

We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it within 30 days of purchase for a full refund or store credit, even if it has been opened.

How can I track my shipment?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Are your ingredients safe for sensitive skin?

Aqueria prioritizes gentle, dermatologist-tested formulas. However, we recommend checking the full ingredient list on each product page and performing a patch test before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.